Privacy Policy

1. Information we collect

When you submit an enquiry, contact form, careers application or newsletter sign-up, we collect the details you provide, typically your name, phone number, email address and any message or preferences.

We also automatically collect limited technical and usage data (such as IP address, device and browser type, pages visited and referral source) through cookies and analytics tools.

2. How we use your data

To respond to your enquiries and arrange viewings; to match you with relevant properties and projects; to provide our buying, selling, leasing and management services; and, where you have consented, to send you market updates and offers.

We also use aggregated, anonymised data to understand how the site is used and to improve it.

3. Legal basis & consent

We process your data on the basis of your consent and to take steps at your request before entering into a service, as well as our legitimate interest in operating our business. You may withdraw consent at any time.

4. Cookies & analytics

We use cookies and similar technologies, including Google Analytics and the Meta Pixel, to measure traffic and improve performance. You can control cookies through your browser settings.

5. How we share data

Your enquiry is recorded in our secure customer relationship management (CRM) system so an advisor can assist you. We may share necessary details with a relevant developer or our service providers (such as hosting and analytics) who act on our behalf. We do not sell your personal data.

6. Retention & security

We keep your data only as long as needed for the purposes above or as required by law, and we apply appropriate technical and organisational measures to protect it.

7. Your rights

Under UAE law you may request access to your data, ask us to correct or delete it, object to or restrict processing, withdraw consent, and lodge a complaint with the competent authority. To exercise any right, contact us using the details below.

8. Contact us

For any privacy question or request, email info@dwp.ae or write to us at Al Masood Tower, Hamdan Street, Abu Dhabi, UAE.